Core System

The Lead Response System

Core System
Lead Response System
Custom Quote
one-time setup fee
+ monthly platform access
Apply to get your quote →

  • 1 location / sub-account on HSP managed platform
  • 1 core opportunities pipeline
  • Main intake form + up to 4 service-specific second-step forms
  • Instant text + email acknowledgment on every submission
  • Missed-call text-back automation
  • Tags, assignments, owner & team notifications
  • 1 follow-up workflow sequence
  • 1 review request workflow
  • Form embed on your existing site or 1 landing page
  • Launch testing + onboarding walkthrough
Not included: custom website rebuilds · paid ads · SEO · phone routing / phone trees · hiring pipeline · custom API integrations · unlimited revisions
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What this actually solves

The average service business takes 47 hours to respond to a new lead. Meanwhile 63% of businesses never respond to form submissions at all. Every minute that passes after a lead comes in, the odds of booking that job drop. The Lead Response System closes that gap — every form, every missed call, responded to in under 90 seconds. Automatically.

The Lead Response System eliminates this entirely. Every form submission triggers an instant text and email. Every missed call gets an automatic text-back. Every lead enters your pipeline with the right tags, assignments, and notifications so your team knows exactly what to do next. The system integrates with whatever software you already use — field management tools, QuickBooks, Google Calendar — so you're not replacing your stack, you're connecting it.

What's included — in detail

  • Multi-step intake forms that qualify leads before they hit your pipeline — service type, property details, timeline, photos
  • Instant acknowledgment via text and email the moment a form is submitted — under 2 minutes, every time
  • Missed-call text-back that sends a pre-written SMS if you can't answer the phone
  • Lead pipeline with stages mapped to your process — new lead, contacted, estimate scheduled, quote sent, won/lost
  • Automated follow-up sequence that nudges leads who haven't responded
  • Review request workflow triggered after a job is marked complete
  • Team notifications and routing so the right person sees the right lead immediately
Add-On Modules

Expand When You're Ready.

Each module is a one-time build. No recurring fees beyond your platform access. Add them as your business grows.

Reviews + Reactivation
Custom Quote
one-time build

Automate your review collection and reactivate past customers who haven't booked in 3–6+ months. Reviews go to Google; complaints route to you privately first so you can resolve before they go public.

Post-job review request Private feedback routing Google review link Past-customer reactivation Win-back sequences
Phone Routing
Custom Quote
one-time build

Smart call routing with after-hours logic, voicemail-to-text transcription, and instant internal alerts. Every caller reaches the right person or gets a professional voicemail path — never a dead end, never a missed opportunity.

Call routing by service After-hours logic Voicemail paths Voicemail-to-text Internal team alerts
Quoting + Intake
Custom Quote
one-time build

Deeper intake logic for complex quoting processes. Automated quote follow-up, estimate reminders, and pipeline stage automation so quotes don't sit unanswered.

Advanced intake forms Quote follow-up sequences Estimate reminders Stage movement triggers Conditional logic
Hiring Pipeline
Custom Quote
one-time build

Full applicant tracking — from application to interview to onboarding handoff. Automated scheduling, scoring, and team notifications so hiring doesn't eat your day.

Application intake form Auto-screening Interview scheduling Team notifications Onboarding handoff
Internal Ops
Custom Quote
one-time build

Internal workflows for operational management — PTO requests, approval routing, team handoffs, and automated alerts that keep your back office running without spreadsheets.

PTO requests Approval workflows Team handoffs Operational alerts Internal forms
Paid Ads Management
Custom Quote
monthly management

Google Ads and Meta Ads managed alongside your lead response system — so every dollar you spend on traffic lands in a pipeline that actually captures, qualifies, and follows up on those leads automatically. No point running ads into a broken intake process.

Google Ads Meta Ads Landing page integration Lead pipeline handoff Monthly reporting
Optional

Monthly Support Retainers

Retainers are completely optional. Choose one if you want ongoing optimization, new builds, or a dedicated point of contact. All retainer pricing is discussed on your scoping call — it's a flat monthly rate based on your system and support needs, no vague hourly billing.

Tier 1
Essential
Flat Monthly Rate
For businesses that want a safety net — minor updates, troubleshooting, and a monthly check-in. Good fit if your system is running well and you just want someone keeping an eye on it.
  • Monthly system check-in
  • Minor workflow updates
  • Bug fixes & troubleshooting
  • Email support
Tier 3
Priority
Flat Monthly Rate
For businesses that want HSP as their embedded ops partner — dedicated support, unlimited small updates, weekly calls, and same-day response. You have a direct line, always.
  • Everything in Growth
  • Unlimited small updates
  • Dedicated Slack channel
  • Weekly strategy calls
  • Same-day response SLA
Process

How Every Build Works

From first call to live system in under 2 weeks. Here's exactly what happens.

01
Discovery & Scoping
We review your current lead flow, identify drop-off points, and map the exact system your business needs.
Day 1–2
02
System Build & Configuration
CRM pipeline, forms, automations, notifications, and routing logic — all configured for your specific services.
Day 3–10
03
Form Installation & Testing
Forms installed on your site, phone connected, every workflow tested end-to-end before going live.
Day 10–12
04
Launch & Handoff
Go live, team walkthrough, everything running. From here, the system works without you thinking about it.
Day 12–14

Ready to Build Your System?

Apply and we'll scope the exact build your business needs. Fixed price, clear timeline, no surprises.

See If You Qualify ↗