The Difference

We Deploy Before We Sell.

We deployed the full operational engine at Expert Cleaning Services before we ever sold it to anyone else. Then we proved it transferred at Wenke Landscaping. That's the standard. If it hasn't been stress-tested in a live business, it doesn't get offered to you.

House Cleaning · West Michigan
Expert Cleaning Services
calltheexperts.com ↗
47 hrs → 90 sec
How fast ECS went from industry average to every lead answered
3 wks → 5 days
Time to hire and onboard a new cleaner
15+ hrs
Owner time saved on admin every week
90 sec
Average time for every lead to get a response

The Problem

Expert Cleaning Services was growing — but the owner was still at the center of everything. Leads came in through a basic contact form and got followed up on whenever someone had a minute. Hiring was a group text and a gut feeling. HR was sticky notes and spreadsheets. The business ran because she ran it. If she stopped, everything stopped.

What We Built

We built the entire business engine from scratch — not just a CRM, but the complete operational backbone. Three service lines (residential cleaning, commercial cleaning, and post-construction) each got their own intake path, routing logic, and follow-up sequence. The hiring system screens, schedules, and onboards new cleaners without manual intervention. HR workflows handle PTO, reviews, raises, and performance tracking. QuickBooks integration syncs everything financial.

This was the build that became HSP Systems. Every module we now offer was first created, tested, and refined here. Read the full deep-dive →

The Result

Every lead — including the ones that come in at 9pm on a Sunday — gets a text back within 90 seconds. Hiring went from a 3-week process to 5 days, and it runs without anyone managing it. The owner stopped being the system. She's on her way to full retirement. That's the whole point.

Systems Deployed

  • Full CRM & marketing pipeline
  • Multi-step intake forms with service routing
  • Instant text + email lead acknowledgment
  • Missed-call text-back automation
  • Complete hiring automation pipeline
  • Employee onboarding workflows
  • PTO request & approval system
  • Performance review & raise workflows
  • Review request automation
  • QuickBooks integration & sync
  • Team notifications & internal alerting

This was the blueprint. Everything HSP sells today was built and proven inside a real business here first.

Landscaping · West Michigan
Wenke Landscaping
wenkelandscaping.com ↗
4
Service lines, zero leads dropped between them
90 sec
Lead response across all 4 service lines
Peak season
Hiring now runs itself every spring
1 system
Handles mowing, hardscape, maintenance, and snow removal

The Problem

Wenke Landscaping offers four distinct service lines — lawn maintenance, landscape design, hardscaping, and snow removal. Each service needed its own intake process, routing logic, and follow-up sequence. A mowing inquiry would sometimes reach the hardscape team. A snow removal call would get lost. The office team spent more time sorting and redirecting than actually selling.

What We Built

We built a full CRM with service-specific lead routing. Each service line has its own intake form, pipeline stage logic, and automated follow-up. Phone routing directs callers to the right department. The hiring pipeline handles seasonal recruitment from application to interview scheduling to onboarding handoff.

This was the proof that the HSP model works beyond one industry. Same principles, different business — same results.

The Result

A mowing inquiry goes straight to the mowing team. A patio lead routes to the hardscape crew. Snow removal calls get handled before the office opens. Four service lines inside one company — and none of them drop a lead anymore. Hiring spins up every spring without anyone lifting a finger.

Systems Deployed

  • 4-service-line lead routing system
  • Service-specific multi-step intake forms
  • Automated follow-up per service type
  • Full hiring pipeline with seasonal scaling
  • Phone routing system
  • Booking & calendar integration
  • Instant text + email acknowledgment
  • Missed-call text-back automation
  • Team notifications & assignment routing

Four service lines, one system. Proof the HSP model transfers across industries.

Want Results Like These?

Apply for a demo and we'll show you exactly what your system would look like — scoped to your business, your services, and your team.

See If You Qualify ↗