Core System

The Lead Response System

Default Quote
Lead Response System
$1,500
one-time setup
+ $397/mo platform access

  • 1 location / sub-account on HSP managed platform
  • 1 core opportunities pipeline
  • Main intake form + up to 4 service-specific second-step forms
  • Instant text + email acknowledgment on every submission
  • Missed-call text-back automation
  • Tags, assignments, owner & team notifications
  • 1 follow-up workflow sequence
  • 1 review request workflow
  • Form embed on your existing site or 1 landing page
  • Launch testing + onboarding walkthrough
Not included: custom website rebuilds · paid ads · SEO · IVR / phone trees · hiring pipeline · custom API integrations · unlimited revisions
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What this actually solves

Most service businesses lose leads because nobody responds fast enough. You're on a job site, your phone rings, nobody picks up, and the prospect calls your competitor. Or they fill out a form on your website and hear nothing for 3 days.

The Lead Response System eliminates this entirely. Every form submission triggers an instant text and email. Every missed call gets an automatic text-back. Every lead enters your pipeline with the right tags, assignments, and notifications so your team knows exactly what to do next.

What's included — in detail

  • Multi-step intake forms that qualify leads before they hit your pipeline — service type, property details, timeline, photos
  • Instant acknowledgment via text and email the moment a form is submitted — under 2 minutes, every time
  • Missed-call text-back that sends a pre-written SMS if you can't answer the phone
  • CRM pipeline with stages mapped to your sales process — new lead, contacted, estimate scheduled, quote sent, won/lost
  • Automated follow-up sequence that nudges leads who haven't responded
  • Review request workflow triggered after a job is marked complete
  • Team notifications and routing so the right person sees the right lead immediately
Add-On Modules

Expand When You're Ready.

Each module is a one-time build. No recurring fees beyond your platform access. Add them as your business grows.

Reviews + Reactivation
$1,500
one-time build

Automate your review collection and reactivate past customers who haven't booked in 3–6+ months. Reviews go to Google; complaints route to you privately first so you can resolve before they go public.

Post-job review request Private feedback routing Google review link Past-customer reactivation Win-back sequences
Phone Routing / IVR
$2,000
one-time build

Intelligent call routing with after-hours logic, voicemail-to-text, and internal alerting. Callers reach the right person or get a professional voicemail path — never a dead end.

Call routing by service After-hours logic Voicemail paths Voicemail-to-text Internal team alerts
Quoting + Intake
$2,500
one-time build

Deeper intake logic for complex quoting processes. Automated quote follow-up, estimate reminders, and pipeline stage automation so quotes don't sit unanswered.

Advanced intake forms Quote follow-up sequences Estimate reminders Stage movement triggers Conditional logic
Hiring Pipeline
$3,500
one-time build

Full applicant tracking — from application to interview to onboarding handoff. Automated scheduling, scoring, and team notifications so hiring doesn't eat your day.

Application intake form Auto-screening Interview scheduling Team notifications Onboarding handoff
Internal Ops
$1,500
one-time build

Internal workflows for operational management — PTO requests, approval routing, team handoffs, and automated alerts that keep your back office running without spreadsheets.

PTO requests Approval workflows Team handoffs Operational alerts Internal forms
Optional

Monthly Support Retainers

Retainers are completely optional. Choose one if you want ongoing optimization, updates, or a dedicated point of contact.

Tier 1
Essential
$297/mo
For businesses that want a safety net — minor updates, troubleshooting, and a monthly check-in.
  • Monthly system check-in
  • Minor workflow updates
  • Bug fixes & troubleshooting
  • Email support
Tier 3
Priority
$997/mo
For businesses that want HSP as their embedded ops partner — dedicated support, unlimited small updates, and strategic guidance.
  • Everything in Growth
  • Unlimited small updates
  • Dedicated Slack channel
  • Weekly strategy calls
  • Same-day response SLA
Process

How Every Build Works

From first call to live system in under 2 weeks. Here's exactly what happens.

01
Discovery & Scoping
We review your current lead flow, identify drop-off points, and map the exact system your business needs.
Day 1–2
02
System Build & Configuration
CRM pipeline, forms, automations, notifications, and routing logic — all configured for your specific services.
Day 3–10
03
Form Installation & Testing
Forms installed on your site, phone connected, every workflow tested end-to-end before going live.
Day 10–12
04
Launch & Handoff
Go live, team walkthrough, everything running. From here, the system works without you thinking about it.
Day 12–14

Ready to Build Your System?

Apply and we'll scope the exact build your business needs. Fixed price, clear timeline, no surprises.

Apply Now ↗